Terms and conditions for the customers of b2b.innpro.eu platform

TERMS AND CONDITIONS FOR ENTREPRENEURS – CUSTOMERS valid until 20.06.2024 - full file to download HERE

TERMS AND CONDITIONS FOR ENTREPRENEURS – CUSTOMERS valid until 02.12.2025 - full file to download HERE

TERMS AND CONDITIONS FOR ENTREPRENEURS – CUSTOMERS introduced on 02.12.2025:

1 General information

1.1 The shopping B2B platform b2b.innpro.eu, hereinafter referred to as the "B2B platform" is owned by INNPRO ROBERT BŁĘDOWSKI sp. z o.o entered in the National Court Register at the address Rudzka 65C, 44-200 Rybnik with the KRS number 0000944160 by the 10th Economic Division of the National Court Register of the District Court in Gliwice, identifying itself with the NIP number: 6423234719, BDO: 000556885, having the status of a large entrepreneur, according to Article 4c of the Law on Prevention of Excessive Delays in Commercial Transactions of March 8, 2013, Journal of Laws 2023.1790.

1.2 The Seller conducts via the B2B platform sales of products and digital content presented on the websites of the B2B platform, hereinafter referred to as "Goods" and provides electronically related services under the terms of these Terms and conditions.

1.3 The terms and conditions of the b2b.innpro.eu B2B platform, hereinafter referred to as "Terms and conditions", are terms and conditions referred to in article 8 of the Act of 18 July 2002 on electronic services (Journal of Laws 2020.344 j.t., as amended). The Terms and Conditions are made available to Customers free of charge prior to conclusion of an agreement via a link located on the homepage of the B2B platform, under the tab Terms and Conditions b2b (https://b2b.innpro.eu/Regulamin-dla-przedsiebiorcow-klientow-sklepu-internetowego-b2b-innpro-pl-cabout-pol-54.html). The Customer has the right to download the Terms and conditions and make a printout. The Terms and conditions are also made available at the Client's request in such a way as to enable acquisition, reproduction and recording of their content by means of a teleinformation system used by the Client.

1.4 A "Customer" within the meaning of the Terms and Conditions is an entrepreneur within the meaning of Article 4 of the Act of 6 March 2018, who places an order or registers their account or uses other services provided electronically on the B2B platform. Entrepreneurs' Law (Journal of Laws 2021.162 j.t. as amended), with the exception of an entrepreneur being a natural person who concludes an agreement with the Seller directly related to the business activity conducted by this person, when the content of this agreement shows that it is not of a professional nature for the entrepreneur, resulting in particular from the subject of their business activity, made available on the basis of the provisions of the Central Register and Information on Business Activity.

1.5 In order to use the B2B platform, the Buyer should on his own obtain access to a device which makes it possible to view websites and perform actions on them, connect to the Internet, use a web browser and have an active e-mail box, which makes it possible to receive e-mail messages. The Seller ensures that the B2B platform works correctly for the Buyer using the following browsers:

a. Internet Explorer version 10.0 or later with Java applets support enabled, or

b. Mozilla Firefox version 17.0 or later with Java applets support enabled, or

c. Opera Opera 12.0 or later with support for Java applets enabled, or

d. Google Chrome version 23.0 or later with support for Java applets enabled, or

e. Safari version 5.0 or later with Java applet support enabled, or

f. Microsoft Edge version 25.10586.0 or later with Java applet support enabled.

Additionally, the minimum screen resolution allowing for comfortable browsing of the B2B platform pages is 1024x768 pixels. For full functionality of the On-line shop, the Seller recommends enabling the website browser to save cookies.

1.6 The use of the B2B platform in a manner contrary to the law, in particular, violating the personal rights of the Seller or third parties, interfering with the operation of the B2B platform, including the provision of illegal content through it, is prohibited.

1.7 Persons using the B2B platform on behalf of the Customer must be authorized to act on behalf of the Customer and incur obligations for and on behalf of the Customer. Whenever these Terms and Conditions refer to the Customer, it applies accordingly to the person acting on behalf of the Customer when using the B2B platform.

2 Making purchases

2.1 Making purchases on the B2B platform is possible on any day and at any time, subject to the fact that the implementation of orders placed outside normal working hours (Monday to Friday, except holidays, hours 8.00 - 15.00) will begin on the next working day.

2.2 Purchases on the B2B platform are made electronically, in which the Customer's e-mail address and password are the sole means of identification, and orders successfully placed using the above elements will be legally binding for the parties.

2.3 Placing an order is possible after registering on the B2B platform - creating an account with the B2B platform which takes place after completing and accepting the registration form, available by clicking Create Account (https://b2b.innpro.eu/client-new.php?register&wholesaler=true). Registration on the B2B platform does not oblige the Customer to place any minimum number of orders. The electronic account service is provided free of charge for an indefinite period of time. The Customer has the ability, at any time and without giving any reason, to delete the account by submitting an appropriate request to the Seller, through the contact details indicated in pt. 1.1.

2.4 The provision of any information by the Customer, including personal data of the Customer or his representatives, is voluntary, however, failure to provide information marked as required will result in the account not being registered, or the order not being processed.

2.5 To place an order via the B2B platform, the Customer:

a. opens the website https://b2b.innpro.eu/

b. logs in to their account

c. following the information contained on the website and messages displayed, selects the Goods by adding individual items to the basket, the number of ordered items, as well as selects the method of delivery and payment from among those offered by the Seller,

d. accepts the summary of the selected Goods, method and cost of payment and method and cost of delivery presented to him, and places an order for delivery of the Goods placed in the basket by clicking the button Order with obligation to pay.

2.6 In the order form it is necessary for the Client to provide the data of the ordering party, recipient, delivery address (data range indicated in point 7.2 of the Terms and Conditions) and data concerning the ordered Goods: type and quantity, method of delivery, method of payment. The Client can submit their comments to the Seller or the courier. The Customer confirms that they accept the terms of these Terms and Conditions and have read the B2B platform's privacy policy. The order form also contains information about the expected, fastest possible delivery date. The actual date may differ from the date given in the order form, in accordance with point. 3.2 of the Terms and Conditions.

2.7 The electronic service in the form of an order form is provided free of charge and has a one-time nature. It starts at the moment of adding the first Goods to the basket and ends at the moment of placing an order or at the moment of earlier termination of placing an order by the Customer.

2.8 Sending the order by the Customer (clicking the button Order with obligation to pay) is a statement of intent to conclude a sales agreement with the Seller, in accordance with the Terms and Conditions and applicable law, as well as an obligation to pay for the ordered Goods and cover the agreed costs of the transaction.

2.9 After receiving the order from the Customer, the Seller will confirm all the important elements of the order by sending an e-mail to the e-mail address provided by the Customer. From the moment the Customer receives the e-mail message, referred to in the preceding sentence, a sales agreement between the Customer and the Seller is concluded, according to which the Seller undertakes to deliver the Goods to the Customer and transfer their ownership to the Customer, subject to point 2.10 below, and the Customer undertakes to collect the Goods and pay the price to the Seller and cover the agreed transaction costs.

2.10 If the stocks of the Goods for which the Customer placed an order are exhausted, the Seller will inform the Customer about this fact by e-mail. It can happen in a situation when the Client has purchased the Goods that were out of stock at the moment of ordering (the number of available pieces of the Goods is marked in the offer at the website of the B2B platform). The Seller may also propose extended waiting time for delivery of the Goods ordered by the Client. In such a situation, the Client can resign from the order or express consent to the extended waiting time for delivery of the Goods. If the Client does not respond within 5 working days, the order will be cancelled. In this email, the Seller may make the execution of the order placed by the Client dependent on making a prepayment in full or in part for the ordered Goods, regardless of the method of payment chosen by the Client.

2.11 The sales contract is concluded in the English language. 2.10. Recording, securing and making available to the Customer the content of the concluded sale agreement shall take place by making these Terms and conditions available on the website of the B2B platform, as well as by sending the Customer an e-mail message, referred to in point 2.9. of the Terms and conditions. 2.9. of the Terms and conditions. The content of the contract of sale is additionally recorded and secured in the IT system of the On-line Shop.

2.12 The Seller shall have the right to withdraw from a contract of sale concluded with the Customer within 30 days from its conclusion without giving any reason.

3 Delivery of Goods

3.1 Delivery of the Goods shall be made in a manner selected by the Customer at the time of ordering. Delivery costs will be indicated to the Customer during the ordering process and will be confirmed in the e-mail referred to in point 2.9 of the Terms and Conditions.

3.2 The term of delivery is from 1 to 7 working days, counting from the day of crediting the Seller's bank account with the payment for the Goods together with the agreed transaction costs - in case of payment by bank transfer, or counting from the day of placing and confirming the order - in case of trade credit. This term does not apply to the situation referred to in point 2.10 above, in which the Customer accepts an extended delivery term. Carrier informs the Customer in the form of an email or text about the details of delivery, in particular the tracking number or by providing a link to track the stages of delivery.

3.3 At the moment of delivery of the Goods ordered by the Customer to the carrier, the benefits and burdens associated with the Goods shall pass to the Customer, as well as the danger of its accidental loss or damage. The Seller shall not be liable for any loss, depreciation or damage to the Goods occurring from the acceptance of the Goods for transport until their delivery to the Client, or for any delay in transport. The Seller shall co-operate with the Client in order to enable a possible complaint procedure with the carrier, if necessary.

4 Payments.

4.1 Subject to the Seller's right referred to in point. 2.10 last sentence, the Customer has the possibility to pay for the ordered Goods using one of the methods of payment specified in the order form.

4.2 The Seller may, on the basis of separate arrangements, grant the Customer a trade credit. In this case the Customer is obliged to make the payment within the period specified in the relevant arrangements for trade credit.

4.3 If the Customer chooses the prepayment method of payment, failure to receive the payment to the account of the Seller or the settlement agent within 3 working days from placing the order, will result in cancellation of the order. In this situation, you can re-submit the order, depending on the availability of the Goods, and choose another form of payment.

4.4 The prices of the Goods are given in the EUR currency.

4.5 A proof of purchase in the form of a receipt or a VAT invoice shall be provided to each order. The Customer agrees to receive invoices in electronic form.

5 Service complaints and warranty

5.1 The Customer may submit complaints regarding the services provided by the Seller electronically by submitting an appropriate request to the Seller, through the contact information indicated in item. 1.1.

5.2 The Seller's liability under the warranty for goods towards the Customer is excluded pursuant to Article 558 § 1 of the Civil Code.

6 Warranty statement — durability warranty — distribution warranty

The following warranty statement is made exclusively to professional Customers—entrepreneurs entering into a contract directly related to their business activity, when the content of the contract indicates that it is of a professional nature for the Customer.

6.1. INNPRO Robert Błędowski Sp. z o.o., with its registered office in Rybnik, ul. Rudzka 65 C, 44-200 Rybnik, hereinafter referred to as the "Guarantor," guarantees the proper functioning of the goods from its offer, other than those specified in points 6.1.A. - 6.1.M. and point 6.2. below, hereinafter referred to as "Goods," for a period not shorter than the warranty period specified in point 6.5 below, provided that they are installed and operated in accordance with the instructions for use and the recommendations of the manufacturer or distributor in the user manual. The warranty statement is valid in the territory of the Republic of Poland and applies to Goods purchased within its territory. The warranty statement or warranty card is delivered directly with the Goods, or — in the case of a purchase in the Guarantor's online store — information about the existence and content of the warranty is presented in the description of the Goods and on the website: service.innpro.eu/warranty.

6.1.A. For DJI brand products, excluding DJI DOCK products, the guarantor is SZ DJI Technology CO., LTD. Lobby of T2, DJI Sky City, No. 53 Xianyuan Road, Xili Community, Xili Street, Shenzhen, China. INNPRO Robert Błędowski Sp. z o.o. is an intermediary appointed by the manufacturer solely for the purpose of forwarding warranty claims from eligible persons in Poland to authorized repair services designated by DJI.

6.1.B. For DJI DOCK goods, the guarantor is INNPRO Robert Błędowski Sp. z o.o., with its registered office in Rybnik, ul. Rudzka 65C, 44-200 Rybnik, in accordance with the terms and conditions set out in this statement.
In order to maintain the warranty rights for the goods, it is necessary to perform periodic technical inspections of the Goods every 6 months, in accordance with the inspection card (attachment "DJI DOCK inspection card" at https://service.innpro.eu/warranty). Periodic inspections are carried out free of charge by and at the expense of the Guarantor.

6.1.C. For RENEWD brand goods, the guarantor is Renewd, Burgemeester Verderlaan 11E, 3544AD Utrecht, Netherlands. INNPRO Robert Błędowski Sp. z o.o. is an intermediary appointed by the manufacturer solely for the purpose of forwarding warranty claims from eligible persons in Poland to authorized repair services designated by RENEWD.

6.1.D. For AMAZFIT and ZEPP brand products, the guarantor is Zepp North America Inc., 18400 Von Karman Avenue, Suite 130, Irvine, CA 92612 Irvine, USA. INNPRO Robert Błędowski Sp. z o.o. is an agent appointed by the manufacturer solely for the purpose of forwarding warranty claims from eligible persons in Poland to authorized repair services designated by AMAZFIT.

6.1.E. For ECOFLOW brand products, the guarantor is EcoFlow Inc, Factory Building A202, Founder Technology Industrial Park, North Side of Songbai Highway, Longteng Community, Shiyan Sub-district, Baoan District, Shenzhen City, Guangdong, China. INNPRO Robert Błędowski Sp. z o.o. is an intermediary appointed by the manufacturer solely for the purpose of forwarding warranty claims from eligible persons in Poland to authorized repair services designated by ECOFLOW.

6.1.F. For Insta360 brand products, the guarantor is Arashi Vision Inc, 25 Mauchly, STE 308, Irvine, CA 92618 Irvine, USA. INNPRO Robert Błędowski Sp. z o.o. is an agent appointed by the manufacturer solely for the purpose of forwarding warranty claims from eligible persons in Poland to authorized repair services designated by Insta360.

6.1.G. For Mirfak, Hobbywing, SRT, Savox, HiVOLT, Double Eagle, and Joysway brand products, the guarantor is KAVAN Europe s.r.o., Doubravice 110, 533 53 Pardubice, Czech Republic. INNPRO Robert Błędowski Sp. z o.o. is an intermediary designated by the manufacturer only to forward warranty claims from persons authorized in Poland to authorized repair services designated by KAVAN Europe s.r.o.

6.1.H. For Akaso brand goods, the guarantor is Akaso Tech LLC, 4907 International Blvd, STE 108, Frederick, MD 21703 Frederick, USA. INNPRO Robert Błędowski Sp. z o.o. is an intermediary appointed by the manufacturer solely for the purpose of forwarding warranty claims from eligible persons in Poland to authorized repair services designated by Akaso.

6.1.I. For Dreame brand products, excluding robotic lawn mowers, the guarantor is DREAME INTERNATIONAL (HONG KONG) LIMITED, a company registered under Hong Kong law, with its registered office at: Room H28G, Blk EH, 10th Floor, Golden Bear Ind. Ctr., 66-82 Chai Wan Kok St., Tsuen Wan, Hong Kong. Warranty claims in Poland should be made using the manufacturer's dedicated form available at https://apeu1.fscloud.com.cn:6300/t/dreameinternational/wss/index.html#/home or by emailing dreamesupport@dreame.tech

6.1.J. For Dreame mowing robots, the guarantor is Automax Technologies (HONG KONG) CO., Limited, a company registered under Hong Kong law with its registered office at: UNIT 1104A 11/F KAI TAK COMM BLDG NO 317-319 DES VOEUX RD Central SHEUNG WAN HONG KONG. Warranty claims in Poland should be made using the manufacturer's dedicated form available at https://apeu1.fscloud.com.cn:6300/t/dreameinternational/wss/index.html#/home or by emailing dreamesupport@dreame.tech.

6.1.K. For Roborock brand products, the guarantor is Beijing Roborock Technology Co. Ltd., Kangjian Baosheng Plaza, Building 1, Room 6016, 6017 and 6018, 6F, Block C, No.8 Heiquan Road, Haidian District, 102206 Beijing, China. Warranty claims in Poland should be made using the manufacturer's dedicated form available at https://pl.roborock.com/pages/support-repair or by emailing support-pl@roborock-eu.com.

6.1.L. For MOVA brand products, the guarantor is SpaceWalker Technology Hong Kong CO., Limited, a company established under the laws of Hong Kong SAR, with its registered office at ROOM 01, 26TH FLOOR, WORKING VIEW COMMERCIAL BUILDING, 21 YIU WAH STREET, CAUSEWAY BAY HK. Warranty claims in Poland should be made using the manufacturer's dedicated form available at https://apeu1.fscloud.com.cn:6300/t/dreameinternational/wss/index.html#/home or by email to movasupport.pl@mova-tech.com.

6.1.M. For Hohem brand products, the guarantor is Shenzhen Hohem Technology CO., Ltd., a company registered under Hong Kong law, with its registered office at: B106, Building 2, Jiuxianglin Industrial Park, 4227 Xili Lake Road, Nanshan District, Shenzen City, Guangdong 518055, China. INNPRO Robert Błędowski Sp. z o.o. is an intermediary appointed by the manufacturer solely for the purpose of forwarding warranty claims from eligible persons in Poland to authorized repair services designated by Hohem.

Whenever this warranty statement refers to the Goods, such reference shall apply accordingly to the Goods guaranteed by one of the entities specified in sections 6.1.A. - 6.1.M. above.

6.2. The warranty does not cover: additional and replaceable accessories, such as those that are or may be exposed to constant or variable loads, such as propellers, tripods, mounting brackets, suction cups, brushes, filters, sliders, discs, saw blades, drill bits, soles, grinders, paint coatings, rubber components, gears, bearings, belts, drums, rings, cylinders, pistons, bearings, motor brushes, power or transmission cables in the event of damage to the insulation or plug, rolling or moving parts; the warranty does not cover dents in packaging, fading or discoloration of packaging, scratches, or worn-off inscriptions.

6.3. The warranty does not cover Goods which, due to their personal nature, manner of use, and contact with the user's body, cannot be sent for service without violating hygiene standards. This applies in particular to Goods which cannot be restored to a condition that allows them to be safely reused or sold by a third party, or which would require excessive expenditure to do so. For example, such Goods include personal care devices (e.g., toothbrushes, shavers, epilators), medical accessories, and in-ear headphones.

6.4. The first purchaser of the Goods — the Customer of INNPRO Robert Błędowski Sp. z o.o. — is entitled to the Warranty. The rights under the Warranty are not transferred to subsequent purchasers of the Goods. INNPRO Robert Błędowski Sp. z o.o. — nor the guarantor indicated in points 6.1.A. — 6.1.M. — is a party to the subsequent purchaser of the Goods.

6.5. The condition for the acceptance and consideration of a warranty claim by the Guarantor is the delivery of the Goods to the Guarantor's service center together with a description of the defects identified by the Customer, in accordance with the following paragraphs, as well as the submission of proof of purchase of the Goods from INNPRO Robert Błędowski Sp. z o.o., and indicating the visible and legible serial number of the Product, if any.

6.6. Warranty period:
The warranty period is specified in accordance with the information in the warranty statement or warranty card referred to in section 6.1 above and in the product card on the website b2b.innpro.eu, excluding batteries built into the device or included in the set.

The warranty period for the battery is independent of the warranty period for other Goods and is 12 months.

The warranty period is generally calculated from the date of purchase of the Goods by the Customer from the Guarantor, subject to the following provisions:

In the case of DJI brand goods, the warranty period is calculated from the date of activation of the goods by the first purchaser (INNPRO Robert Błędowski Sp. z o.o.) or the date of purchase by the above-mentioned first purchaser, whichever occurs first — unless the detailed specifications provided on the product card or by the manufacturer in the user manual indicate a different starting point for the warranty period. The Customer can check the start and end dates of the warranty period for the purchased Goods via the service panel at service.innpro.eu after registering in the service application and logging in correctly. The guarantor reserves the right to refuse to provide a service in the form of replacing the Goods with new ones in a situation where the Goods have been withdrawn from sale or their support has been terminated; in such a situation, only settlement and refund of funds are possible.

6.7. Liability under the warranty covers only defects arising from causes inherent in the sold Goods. In particular, the warranty does not cover damage resulting from the use of the Goods or other consequential causes, such as:

1. mechanical damage of any kind, including damage caused by overload or overheating
2. resulting from the assembly or use of the Goods contrary to the operating instructions
3. resulting from the transport or use of the Goods in conditions that do not comply with the specifications
4. resulting from improper storage or inadequate maintenance of the Goods
5. resulting from the complete depletion of grease or oil in the Goods
6. resulting from heavy contamination inside or outside the Goods
7. caused by the use of accessories that are not in accordance with the recommendations of the manufacturer or distributor of the Goods
8. resulting from random events such as fire, flooding, electrical surges, electrical discharges, etc.
9. resulting from acts of war, riots, acts of terrorism, or vandalism
10. damage caused by unauthorized modifications to circuits and mismatching or improper use of the battery and charger
11. damage caused by reliability or compatibility issues when using unauthorized parts
12. damage caused by operating the device with a low or damaged battery
13. loss or damage to data by the Goods
14. all programs delivered with the Goods or installed later
15. failure or damage caused by third-party goods, including those that the manufacturer of the Goods may supply or integrate with the Goods at the user's request
16. damage resulting from technical assistance other than that authorized by the manufacturer of the Goods
17. Goods or parts with altered identification labels, or from which the identification label has been removed
18. failure to perform the actions specified in the user manual, intended to be performed by the user
19. in the event of any repairs, alterations, modifications, dismantling in whole or in part, or structural changes to the Goods by an entity other than the Guarantor or approved by the Guarantor. The discovery of creases on the multi-splines of fastening elements of parts of the item or damage to seals, labels, or other security features, making it impossible to read the information contained therein, may be treated as interference by an unauthorized entity.
20. damage caused by improper installation, improper use, or operation not in accordance with the official instructions for use

IN THE CASE OF DJI DRONES, ADDITIONALLY:

21. damage caused by flights in which the recommendations in the instructions for use of the Goods were not followed
22. damage caused by using the Goods in bad weather (e.g., strong winds, rain, or sandstorms, etc.)
23. damage caused by using the Goods in an environment where electromagnetic interference occurs (i.e., in mining areas or near radio transmission towers, high-voltage power lines, power stations, etc.)
24. damage caused by using the Goods in an environment where interference from other wireless devices (i.e., equipment, wireless video signals, Wi-Fi signals, etc.) occurs
25. damage caused by using the Goods at a weight greater than the safe starting weight specified in the instructions for use
26. damage caused by forced flight when components are worn or damaged.

ADDITIONALLY FOR DJI DOCK:

27. damage resulting from neglecting periodic technical inspections of the device.

6.8. The beneficiary of the warranty is obliged to report the discovery of a defect in the Product to the Guarantor immediately after its detection and to deliver it at their own expense, after first submitting a claim via the service panel at service.innpro.eu, to the following address:

SERWIS INNPRO Robert Błędowski sp. z o.o.
Rudzka 65c
44-200 Rybnik, Poland

NIP: 6423234719
EU NIP: PL6423234719
KRS: 0000944160

The Guarantor shall not be liable for damage caused by the deliberate use of a defective item.

The Guarantor does not collect Goods from Customers.

The Guarantor shall not be liable for damage caused during the transport of the Goods to the service center, in particular, but not exclusively, if the Customer has not taken appropriate precautions and secured the Goods being shipped. This provision applies both to damage caused to the Goods being shipped and to damage caused by the Goods.

6.9. The defect report must include:

1. the buyer's name and address, tax identification number, e-mail address, and telephone number;
2. a description of the defect in the Goods in relation to the characteristics of the Goods;
3. an indication of when, by whom, and under what circumstances the defect in the Goods was discovered;
4. a precise list of the items being returned, together with a description of the Goods (e.g., "box, drill, 2 drill bits, battery"; do not use general terms such as "set," "complete set," "propellers," "cables," "covers," "instructions," "safety devices," etc.);
5. specify the type of repair expected: warranty or post-warranty (paid).

6.10. The Guarantor reserves the right to request additional information if deemed necessary for the proper consideration of the claim.

6.11. The Product submitted for service should be delivered clean and protected against damage during transport (preferably in its original packaging). In the case of aggregates, all fluids (oils and fuel) must be removed from the Product by an authorized person. The Guarantor reserves the right to refuse to accept the claim if fluids are detected.

6.12. The Guarantor shall inform the entitled party within 14 days of receiving the notification about the outcome of the examination and the validity of the notification. If the defect is confirmed, the Guarantor shall ensure that the defect covered by the warranty is repaired free of charge within 60 days of the date of receipt of the defective Goods by the Guarantor at the Guarantor's service center. If repair is not possible or uneconomical, the Guarantor shall refund the amount paid as stated on the sales document or replace the Goods with Goods free from defects, at the Guarantor's discretion. The method of repairing defects covered by the warranty shall be determined solely by the Guarantor.

6.13. The Guarantor reserves the right to reduce the value of the refund for the Goods if the entitled person has delivered incomplete Goods. The value of the refund may be reduced in proportion to the value of the missing items according to the purchase price of those items. In the event of replacement of the Goods or damaged parts of the Goods with new ones, they become the property of the person entitled under the warranty, in exchange for the defective items, which become the property of the Guarantor. The Guarantor shall not return damaged parts of the Goods in the event of their replacement.

6.14. In the event of replacement of the Goods or damaged parts of the Goods with new ones, they become the property of the warranty beneficiary in exchange for the defective parts, which become the property of the Guarantor. The Guarantor shall not return damaged parts of the Goods in the event of their replacement.

6.15. The beneficiary of the warranty shall not be entitled to any rights under the warranty other than those listed above, subject to the rights arising from mandatory statutory provisions.

6.16. The beneficiary is obliged to collect the repaired Goods issued to them by the Guarantor within 20 days of being informed that the Goods are ready for collection. After this period, the Guarantor, regardless of any further compensation rights to which it is entitled by law, shall be entitled to:

1. charge the Customer with storage costs (at a rate of PLN 9 per day)
2. place the Goods in court deposit (after informing the Customer)
3. ask the Customer to sign a declaration of intent to abandon the Goods.

DJI DOA ALTERNATIVE WARRANTY ON DJI BRAND GOODS

6.17. With regard to DJI brand Goods, regardless of the rights and obligations specified in the preceding paragraphs and subject to section 6.17 below, the Customer may be able to take advantage of the following warranty terms:
If DJI Goods reveal defects immediately after purchase and these are reported to INNPRO Robert Błędowski Sp. z o.o. as the guarantor's agent within seven days of the date of purchase and are confirmed by the guarantor's agent, the guarantor (indicated in section 6.1.A. above) will make every effort to replace the Goods with new, defect-free Goods within 14 business days under the DJI DOA warranty (dead on arrival, i.e., the goods do not work from the date of purchase).

6.18. The guarantor reserves the right to refuse DOA replacement in the event of stock shortages or logistical problems, in which case the provisions of sections 6.1-6.15 above shall apply.

6.19. The DJI DOA warranty service will not be provided if:

1. the goods were delivered to the Guarantor's intermediary (SERWIS INNPRO Robert Błędowski Sp. z o.o.) more than seven calendar days after their purchase, or
2. the person entitled under the Warranty did not provide proof of purchase from the Guarantor together with the goods, or
3. the goods delivered by the Customer for replacement do not include all original parts or contain parts damaged by the user, or
4. after examination of the goods and performance of appropriate checks by the Guarantor, the reported defect is not confirmed.
5. errors or damage to the goods caused by unauthorized use or modification of the goods, such as exposure to moisture, introduction of foreign bodies (water, oil, sand, etc.) or improper installation or operation, are revealed, or
6. it is determined that the product labels, serial numbers, watermarks, etc. have been forged, altered, etc., or
7. the defect is caused by uncontrollable external factors, including fire, flood, strong winds, or lightning strikes.

6.20. INNPRO Robert Błędowski Sp. z o.o., as an intermediary of the guarantor, and the guarantor (indicated in section 6.1.A. above) shall not be liable for:

1. Bodily injury (including death), property damage, personal injury, or material damage caused by the use of the goods contrary to the operating instructions.
2. Legal consequences and other consequences caused by the user's failure to comply with applicable laws.

6.21. Subject to section 5.2. above, in accordance with the requirements of Article 577(1) § 2(1) of the Civil Code, the Guarantor informs that in the event of non-compliance of the item sold with the contract, the buyer is entitled by law to legal protection at the expense of the seller; the warranty does not affect these legal remedies.

7 Personal data protection

7.1 The administrator of personal data of the B2B platform's Customers, as well as persons acting on behalf of the Customer, is INNPRO Robert Błędowski sp z.o.o., which is the Seller within the meaning of these Terms and Conditions.

7.2 The scope of the Customer's data (person acting on their behalf), required to conclude a sales agreement or create an account at the B2B platform includes: first and last name (business name), address: street, house number, premises number, postal code, city, country, telephone number, e-mail address. The Customer may also provide their VAT number, additional information. In addition, the B2B platform service automatically collects the IP address of the computers of persons using the B2B platform.

7.3 The personal data of the Customer (the person acting on their behalf) is processed by the Seller under the rules set out in detail in the Privacy Policy (https://b2b.innpro.eu/PRIVACY-POLICY-cabout-eng-10.html), on the basis of the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons in relation to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) ("RODO").

7.4 With a separate, explicit consent of the Customer (person acting on their behalf), the Seller may process their personal data in order to provide them with an electronic service by periodically sending information about new products and promotions on the B2B Platform ("Newsletter"). Newsletter may be subscribed to by ticking the appropriate checkbox when setting up an account on the B2B platform. The Newsletter electronic service is provided free of charge for an indefinite period of time. The Customer has the possibility to resign from the Newsletter at any time and without giving any reason, by submitting an appropriate request to the Seller, through contact data indicated in point 1.1. or by clicking on the unsubscribe link at the bottom of each Newsletter. Resignation shall be tantamount to withdrawal of consent for processing of the Client's personal data for the purpose of Newsletter service provision. Withdrawal of consent shall not affect the legality of data processing which took place prior to the withdrawal.

8 Final provisions

8.1 The settlement of any disputes arising between the Seller and the Customer shall be submitted to the courts having jurisdiction over the registered office of the Seller.

8.2 Subject to unconditionally binding provisions of law, the Seller's liability towards the Customer, regardless of its legal basis, shall be limited to the amount of price paid for the Goods, including delivery costs, in each case (also if the Customer's claim is not related to the sale agreement) no more than to the amount of 125.00 EUR. The Seller shall be liable to the Customer only for direct damage and within the limits of actual loss.

8.3 In matters not covered by these Terms and Conditions, the relevant provisions of law shall apply.

8.4 Any comments or questions regarding the operation of the B2B platform can be submitted to the addresses given in the Contact tab (https://b2b.innpro.eu/contact-eng.html).

8.5 These Terms and Conditions do not violate any of the Customer's rights under applicable law. If any provision of the Terms and Conditions is inconsistent with applicable law, this provision will not apply, which does not affect the validity of the remaining provisions.

8.6 The Seller may amend the Terms and Conditions, informing the Customers about the amendments in advance. Information about the planned changes to the Terms and Conditions will be published on the website of the B2B platform, in the tab Terms and Conditions for entrepreneurs (https://b2b.innpro.eu/Regulamin-dla-przedsiebiorcow-klientow-sklepu-internetowego-b2b-innpro-pl-cabout-pol-54.html) along with the text of the new version of the Terms and Conditions. Orders placed before the changes come into effect are carried out on the basis of the previous rules, to which links are provided in the tab Rules for entrepreneurs (https://b2b.innpro.eu/Regulamin-dla-przedsiebiorcow-klientow-sklepu-internetowego-b2b-innpro-pl-cabout-pol-54.html).